Your Privacy Rights

Under GDPR, you have comprehensive rights over your personal data. Learn how to exercise them.

Your GDPR Rights Explained

Right to Access

Request a copy of all personal data we hold about you

→ View your data

Right to Rectification

Correct any inaccurate or incomplete personal data

→ Update your data

Right to Erasure

Request deletion of your account and all associated data

→ Delete your data

Right to Data Portability

Export your data in a structured, machine-readable format

→ Export your data

Right to Restrict Processing

Limit how we process your data in certain circumstances

→ Manage consent

Right to Object

Object to processing based on legitimate interests

→ File an objection

How to Exercise Your Rights

Step 1: Contact Us

Send an email to our Data Protection Officer with your request:

Response time: Within 30 days

Step 2: Include This Information

  • •Your full name and email address associated with your account
  • •Which right(s) you wish to exercise
  • •Any specific details about your request
  • •Proof of identity (to protect your data security)

Step 3: We Process Your Request

We will review your request and respond within 30 days. In complex cases, we may extend this period by an additional 60 days and will notify you.

What Data We Collect

📍

Location Data

• GPS coordinates• Addresses• Speed information• Route tracking

Purpose: Recording overlay and journey documentation

🎥

Media Content

• Video recordings• Audio recordings• Protected footage

Purpose: Core dashcam functionality

📱

Device Data

• Accelerometer data• Motion detection• Crash triggers

Purpose: Intelligent crash detection

💳

Subscription Info

• Purchase history• Subscription status• Billing details

Purpose: Managing premium features

⚙️

Usage Data

• App settings• Preferences• Feature usage

Purpose: App personalization

Legal Basis for Processing

Contract Performance & Consent

Core functionality (recording, GPS tracking, crash detection) is necessary to provide the service you signed up for.

Consent

Cloud storage and certain analytics require your explicit consent, which you can withdraw at any time.

Legitimate Interest

We use crash logs and performance data to improve the app and fix bugs.

We DO NOT Sell Your Data

DashCamGo does not and will never sell your personal data to third parties. We only share data:

  • With your explicit consent
  • With trusted service providers (AWS, RevenueCat) necessary to provide the service
  • When required by law or legal process

Ready to Exercise Your Rights?

Contact our Data Protection Officer to request access, corrections, or deletion of your data.

Response time: Within 30 days

Lodge a Complaint

If you're in the European Economic Area and believe we haven't adequately addressed your data protection concerns, you have the right to lodge a complaint with your local data protection supervisory authority.

We encourage you to contact us first so we can try to resolve any concerns directly.