Contact & Support

We're here to help. Get in touch with our team for support, privacy inquiries, or general questions.

Privacy & Data Requests

For GDPR rights, data access, corrections, or deletion requests

privacy@dashcamgo.app

Response within 30 days

General Support

For app support, billing questions, technical issues, or general inquiries

support@dashcamgo.app

Response within 5 business days

What to Include in Your Email

For Privacy Requests

• Your full name and email associated with your account
• Which GDPR right(s) you wish to exercise
• Specific details about your request
• Proof of identity (for security purposes)

For Support Requests

• A clear description of your issue or question
• Device type and operating system (iOS/Android version)
• App version number (found in app settings)
• Screenshots if applicable
• When the issue started occurring

Common Questions

How long does it take to get a response?

Privacy inquiries: within 30 days. General support: within 5 business days. Complex cases may take longer, and we'll keep you informed.

Can I delete my account and all data?

Yes. Email privacy@dashcamgo.app to request account deletion. We'll permanently delete your account and all associated data.

How do I export my data?

Contact privacy@dashcamgo.app to request a data export. We'll provide your data in a structured, machine-readable format (typically JSON).

What if I'm not satisfied with the response?

If you're in the EEA and unsatisfied with our response to a privacy concern, you can lodge a complaint with your local data protection authority.

Is my email communication secure?

Yes. All email communication is transmitted securely. However, for highly sensitive information, we may request additional verification.

European Economic Area Residents

If you're in the EEA and believe we haven't adequately addressed your data protection concerns, you have the right to lodge a complaint with your local data protection supervisory authority.

Find your local authority at: European Data Protection Board

Still Have Questions?

Our team is here to help. Choose the appropriate contact method above based on your inquiry type.